simonashfordMar 15, 20182 minHow do you mitigate last-minute cancellations and no-shows?If you run reservations at a casual or fine dining restaurant, the chances are that you've been tempted, trialled, or even implemented a...
simonashfordMar 6, 20182 minTrends in guest behaviour and the advanced bookings struggleThere’s long been a struggle in the hospitality business with the supplier trying to coerce the consumer’s behaviour and the consumer...