WAITING

FOR A LEISURE RENTAL?

HOW CAN YOU

MAXIMISE

THE TURNAROUND OF YOUR RENTALS?

You likely have a stream of customers that want to hire you boats, bikes, Segways - or whatever you rent - yet if all your rentals are currently out then you have to turn them away. This hurts your pocket and means that the customer leaves disappointed.

What if there was a way that you could easily page them once you had a rental come available?

CAN YOU FILL A LAST-MINUTE

CANCELLATION?

Is there anything more frustrating than turning away a customer only to, 10 minutes later, have a last-minute cancellation or a no-show. If only you had a way to get back in touch with that person you just turned away ...

AIR TRAFFIC CONTROL

FOR YOUR CUSTOMERS

Rental™ has been designed to handle the complexity of managing your potential customers, keeping them incentivised and informed in a virtual flight-path until a rental is available.

THE

Waiter™ from Second Guest, simply the best waiting/paging system available

SIMPLEST

SYSTEM YOU WILL EVER USE

There are no apps to download, no software to install and it's so easy to use that you'll be up and running in less than 10 minutes!

HOW

DOES IT WORK?

Someone arrives at your stall looking to hire one of your rentals, but they are currently all out on loan. Instead of turning them away, you simply take their name and mobile/cell number - that's it. They are now free to carry on enjoying their day, grabbing lunch or an ice cream, safe in the knowledge that they will be contacted once a rental is available.

Once you have a rental returned, you simply press the page button and our software will work its magic - placing a call directly to their mobile phone. That's right, a call - we actually ring them for you. 

RING

YOUR CUSTOMER

What's the point in sending an email or even a text message to alert your customer when their table is ready? Their phone will likely be in their bag or back pocket.

 

Rental™ is the only waiting system available today where the paging mechanism is a call - makes sense right?

PERFECT FOR RENTING

ANYTHING!

It really doesn't matter what you hire out - be it a bike, boat, jet ski, Segway or a camel! Rental™ effectively manages the customers who wish to loan it from you.

THE LARGEST OF

WAITING ROOMS

The great thing about Rental™ is that we require nothing more than your potential customer to have their mobile/cell phone within earshot. This means that they can wait wherever they like - as long as they're not too far away from your location.

DEVICE

INDEPENDENT

Do you run ePOS systems at your front-of-house? Use iPads? Equip your staff with mobile/cell phones? No problem.

Rental™ is a cloud-based system that requires nothing more than a web browser to operate, meaning no infrastructure costs at all, and complete device independence.

YOUR CUSTOMER IS NO LONGER

ANONYMOUS

With Rental™, you can turn an anonymous enquiry into a loyal, repeat customer with the added benefit of being able to target-marketing them following their rental.

CONNECT

ALL YOUR SYSTEMS

Rental™ comes with a completely integrated API layer, providing two-way interaction with most common Restaurant Management and Table Management Systems.

Additionally, we provide connections to ePOS, CRM and marketing systems, sharing data across your business.

DON'T

Why would you or your customer want to use a product that ...

BUY A RADIO PAGER

Has a really limited operating range

Frequently runs out of batteries

Only works within a few feet of a base station

Is large, clunky and heavy

Can be covered in sticky drinks stains

Only provides 1-way communication (you to them)

Leaves your customers feeling frustrated

DO

KEEP YOUR CUSTOMER

INFORMED AND INCENTIVISED

Thanks for jumping on the wait list. We should have 2 bikes ready for you shortly, in the meantime head over to Jacks for a beverage...

On registration,  push out your offers, incentives for other locations you own, affiliate bars and restaurants, or simply a pleasant greeting letting them know that they're on your wait list.

If you're experiencing heavier delays than usual, the Rental™ workflow can automatically keep your customer informed and even send offers and incentives in their direction based on elapsed or wait time.

Sorry for the delay, we're ultra busy today, but we've applied a 20% discount to your rental when it's ready for you.

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