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VIRTUAL QUEUEING SYSTEM FOR
PAGE GUESTS WHEN YOU'RE READY FOR THEM!
COOL CATS WAIT IN THE
We've turned the mobile / cell phone into a modern day pager that's controlled via an innovative queue management platform that allows you to guide guests in, arriving at the perfect moment just when you're ready to admit them.
You'll know in real-time if they decline entry, or if they'll be late arriving. In the event of a decline you can send a "come back soon" or "come back now with 20% off admission" message and immediately notify the next party in your virtual line. While the guest is waiting you can market to them, driving upsell such as bottle service and VIP area access right before they arrive.
Your guests are no longer anonymous, meaning you can then send them further marketing to drive repeat business.
All of this from one stand-alone platform that runs from the cloud on your; EPOS, tablets, or computers. What are you waiting for - book your demonstration, or request a trial today!
DO YOU MANAGE WALK-IN CUSTOMERS?
What if, rather than waiting out in the cold, your customers could be enjoying themselves in a bar affiliated with your club, safe in the knowledge that they will get a phone call and/or SMS text when it's time to head over to your club?
DOES IT WORK?
Guests can get onto your list in a number of ways;
Walk Up or Call-In and ask to be added.
Referrals: Grant affiliate Pubs, Bars or the Concierge access to add guests directly to your list. Track conversion and/or pay commissions.
Your Website: Offer guests self registration via your website.
3rd Party Apps/Websites: Allow other web or app referrals to push guests onto your list by leveraging our API's. Again track conversion and/or pay commissions.
Once you're ready to welcome them, you simply hit the page button and our robots will do the rest - making automated interactive calls and sending text messages directly to the guests phone.
They'll hear it, even in a noisy bar, and you get immediate real-time visibility of their response.
Unlike other solutions which rely solely on email or SMS text message communications to alert the guest, but of course they don't hear the single beep and fail to respond.
Second Guest is the only paging solution with a patent-pending interactive robo-call as the page. You're not left holding chilled bottles and an empty table - second guessing if the guest will respond!
KEEP YOUR CUSTOMERS
After a guest is registered, you can automatically send a variety of SMS messages, informing the guests of expected wait times and incentivising them to wait until they can gain entrance.
You're on the VIP list! Stay right where you are and enjoy your night but keep your phone to hand. We'll call you when it's time to head over.
On registration, lets your guests know that you have them on the list and what's going to happen later in the evening. Convey your own style, build excitement, make them feel special - and start Up Selling!
Keep your guests informed throughout the night with messages that can be sent at specific times defined by you. You can even send special offers or discount codes.
The drinks are on ice and the decks are warming up ... we should be ready to call you in about 20 minutes.
You can also send web links in the messages, perhaps take advance payment for entry or premium services.
ALL DRIVEN BY WORKFLOW ENGINE
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